年間サポーター【個人】

Shopping Guide

Delivery

We will ship your order within one week.
*As the item is shipped from a remote island, it may take some time for the item to arrive after it has been shipped.

postage

[Regular product]
Free shipping on orders over 11,000 yen (tax included) *However, free shipping does not apply to scones (frozen).
For orders under 11,000 yen (tax included), the following shipping fees will be charged.

region	Shipping fee (tax included)
Hokkaido and Tohoku	1,500 yen
Kanto and Shinetsu	1,300 yen
Hokuriku and Tokai	1,150 yen
Kinki	1,050 yen
China	950 yen
Shikoku	1,050 yen
Kyushu (excluding Nagasaki)	950 yen
Nagasaki Prefecture	900 yen
Okinawa	1,100 yen

[Scones (frozen)]

region	Shipping fee (tax included)
Hokkaido and Tohoku	1,700 yen
Kanto and Shinetsu	1,500 yen
Hokuriku and Tokai	1,350 yen
Kinki	1,250 yen
China	1,200 yen
Shikoku	1,250 yen
Kyushu (excluding Nagasaki)	1,000 yen
Nagasaki Prefecture	1,000 yen
Okinawa	1,500 yen

If you purchase both frozen and regular delivery items, they will be shipped separately and shipping charges will apply for both.

Payment

Credit card payment

Bank transfer (prepayment)

*If you use bank transfer, your order will be shipped after we confirm your payment.
*Payment fees are the responsibility of the customer.

Returns and Exchanges

We do not accept returns or exchanges for reasons of customer convenience.
We take every precaution to ensure the quality of our products, but if there is any defect such as damage or a different product being delivered, please contact us within 3 days of receiving the product.
We will cover the shipping costs for returns or exchanges due to defective products or incorrect delivery.

*Please note that we cannot be held responsible for crushed boxes or minor damage to packaging during delivery.

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